Apartment Leasing Training

Apartment Leasing Training

Let Sales, Inc. provide customized training to your in-house leasing agents to equip them with our proven skills and techniques that will help raise your occupancy and lower your turnover.

Let Sales, Inc. share our passion for Accelerated Apartment Leasing in the form of training, workshops, mystery shopping and more with your current staff. As Apartment Leasing Consultants, we will assess the quality of service and sales persuasion skills of your team’s leasing agents through Mystery Shopping, and then analyze the results to work with you to develop an Apartment Leasing Training Program customized for your leasing team. We can also provide workshops on proven leasing strategies for your organization’s unique needs. In our standard workshop for apartment leasing consultants, we cover the following strategies:

  • How a leasing consultant implements major duties and responsibilities
  • Top 10 strategies that close the deal
  • Role-playing training on the phone and in-person to establish rapport
  • Techniques to help agents stay positive
  • Leasing apartments through an approach based on listening
  • How to promote community strengths and manage any perceived weaknesses
  • How to overcome a prospect’s objections

Our Proprietary Training

We can also teach you how to seek out and hire the right leasing agents for your apartment management company. Following our founder’s proprietary training, your apartment leasing consultants can perform with the efficiency of a Sales, Inc. Leasing Expert in no time. Our training workshops often involve coaching agents and supervisors in best practices for meeting leasing goals. With our process in place, you will see an accelerated rate of apartment application, higher retention rates for your agents and overall improvement on your bottom line. Let Sales, Inc. handle the apartment leasing training of your team so that you can focus on the other important aspects of your growing business!

Our Consultants in Action

With a combined 75+ years of experience in multi-family housing leasing, we know the do’s and don’ts in the multifamily industry. In our apartment leasing training sessions and workshops, your leasing team will learn these techniques, best practices and more.


For further proof, take a look at what we accomplished with Trinity Management: In 2009, Sales, Inc. provided manager training to Trinity Management, which at the time had an occupancy rate of 84%. We tailored our leasing training to meet their needs of having a team that had a stronger sense of direction and with more effective tools to get leases signed. In our apartment leasing training workshops, the Trinity team learned how to become 100% focused on leasing, how to shift from to do lists to results, and learned a number of proven leasing tools and strategies that can eliminate vacancies. After just two training sessions, occupancy rates among Trinity’s communities dramatically increased to 88%. Having extended their contract for leasing agent training with Sales, Inc. to an annual occurrence, Trinity now enjoys a steady 98% occupancy on their properties. Here’s part of an email we recently got from a leasing agent who went through our training program this past February: “I am so happy I went to this training. I just took a call and followed the instructions we were given and it felt so good. Even better was that the person I spoke with complimented me and told me I had ‘great customer service skills’. He said that I was great and he couldn’t wait until he came into the property. This honestly has been life-changing. I am grateful for the company and everyone who was involved with this training. Kudos to Rick for all the great feedback.”

Call us today! 800-365-8994